BANDAI NAMCO Amusement Europe Ltd has upgraded its online prize-ordering catalogue online, with stock availability feature.
The service allows customers to register their account online and place orders for a wide range of prize stock, which is updated daily. They can see details of the products and images; whether they are in stock, and can pre-order if they wish.
“We have had a system like this for a while, that we have been able to show to our customers on the road,” says Darrell EMEA Sales Manager – Prize Division. “Now we have moved the service online as well for our customers’ convenience. It means they can place orders at times to suit them. People in our business work long hours and weekends and this makes it easier. We have had some being placed in the middle of the night!”
BNAE holds a huge range of prize stock from branded confectionary through to electronics and retail quality plush ranges including PAC-MAN and DC Comics. The company has recently launched a Super Girls selection of DC Comics female heroes, which has been extremely well received by the industry.
Leading independent gaming and amusement machine supplier, Bob Rudd, is pleased to announce the opening of new Birmingham depot in March 2017.
Bob Rudd already has five depots located in Newcastle (head office), Leeds, Wigan, Keswick and Nottingham, which will now be joined by the new base in the West Midlands.
The depot is located in Birmingham but will service the entire West Midlands area, creating seamless coverage with the Wigan and Nottingham service regions.
“We decided to open the depot in response to customer demand and due to the level of existing business in the area,” says Nick Rudd, Managing Director. “Our customer numbers are increasing due to the quality of the products we offer and the premium level of service they receive from Bob Rudd.”
“Our other companies Innstay and Clear Cool already operate in the West Midlands, and therefore it was a natural step to move our successful gaming business here too,” he adds.
The new depot indicates the high level of investment being made by Bob Rudd and will strengthen the company’s position as one of the leading operators in the industry. The company announced a significant order for digital AWP product at the start of the year and is currently purchasing large stocks of new ancillary equipment.
Rapidly-growing, omni-channel content provider Live 5 Gaming, is pleased to announce that Lloyd Butler has been appointed Chief Executive Officer, with immediate effect.
Live 5 Gaming Chairman Roy Howell stated, “In the five months since we separated from Entnet, the business has grown considerably under Lloyd’s tenacious direction. He is a determined, skilful leader and negotiator and the Live 5 team has total faith in his ability to drive the company forward. He is building strong relationships within the mobile and land-based markets and this new position within the company is well-earned.”
Lloyd first started working with Roy Howell in the gaming sector at Maygay Machines in 1998, where he worked for 9 years before moving to Ace Coin. Following Ace, Lloyd worked outside of the gaming industry for 5 years and was involved in developing the first ever video phone and GPS tracking systems. He returned to the gaming industry in 2007 with Fatspanner, where he helped develop several top-performing SWP titles. He became a shareholder of Entnet in 2013 and left in 2016 to create Live 5 with Roy Howell, Andy Worley, Martin Robson and Stuart Harper.
BNAE division BANDAI NAMCO Management Solutions, the exclusive UK and Irish distributor for Embed, has completed a full cashless installation using award-winning Embed SMART TOUCH READERS, which are RFID so customers can tap and play whilst collecting the winnings in tickets back onto the card.
The system was fitted to a mix of redemption, video, air hockey and crane machines at the newly opened state-of-the art 18-lane bowling centre in the heart of the West Quay shopping area in the city.
Players can load value on to their cards via the POS terminal at reception, or via the self-service kiosk.
“The customer feedback so far has been very good with the statistics showing there is a high volume of repeat plays and higher average spends than expected,” says Will Etherington of Hollywood Bowl Group. “We are looking at further venues to incorporate the system into with a mix of new and existing sites.
“As this venue was a new-build it allowed us to prepare the machines with the Embed hardware in advance so install time was kept to a minimum,” says Steve Short, General Manager of BANDAI NAMCO Management Solutions.
“The install was completed with staff from Embed and BNAE and key staff of Hollywood bowl Group. In addition, the centre staff were invited to Richmond prior to the install for one to one training on the operational aspects for the system, this has made the whole process very easy for them to operate and push the concept to the players on arrival at the centre,” he adds.
“From an operational point of view the cashless system translates into fewer calls for coin jams and that means that service staff can spend more time concentrating on keeping the machines in tip top condition. In addition, minimal time is spent on collections, which allows operator access to machine plays and trends on a daily basis rather than waiting until collection day is complete,” says Chris Bell, General Manager, Services Division, BNAE.
Finally, the cashless environment means that machines don’t need any extra security added which gives the whole amusement section on the bowl a clean and friendly feel.
Following extensive testing over a six-month period, Essex Leisure has confirmed substantial initial and ongoing orders for Electrocoin’s Monte Carlo Elektra digital Cat C platform.
Commenting upon the deal, Electrocoin’s Business Development Director Kevin Weir said, “We are delighted to receive this endorsement for Monte Carlo from Essex Leisure. We have received excellent support from them throughout the development of the games and we have proven the worth of the concept over an extended period, across a wide range of test sites. We showed the new content and cabinet at ICE and the response from customers across all sectors of the industry was superb.”
Weir added, “We went into the test knowing that Essex Leisure was looking at a number of products in the digital sector and therefore to receive this order when being compared to others is even more pleasing.”
Essex Leisure Operations Director Greg Wood added, “Working with the team at Electrocoin has been and pleasure and I am glad we have been able to get to a position where we can place a significant order of the new product. For us, it is key to have a mix of digital products and the results that we have seen from Monte Carlo have been excellent. We will continue to work with the team at Electrocoin so we can keep moving forward the offering to the players.”
Production of the new Monte Carlo Elektra cabinet is underway with the initial production scheduled for April delivery.
Following many months of lobbying and submitting a detailed consultation response to HM Treasury in November last year, they have now published their response to the consultation on the transposition of the fourth anti-money laundering directive into UK law.
“HM Treasury has decided to exempt all gambling sectors from this directive which means that only remote and non-remote casinos will have to comply with the new Money Laundering Regulations which will be introduced in June 2017, which is a great result for our sector,” says bacta’s Chief Executive John White.
Southend Pier is to lose its amusement arcade in a £300,000 facelift proposed by the council. The ‘improvements’ will include a larger entrance and reception area as well as demolishing the existing arcade to the west of the pier.
The wall between the arcade and the current pier entrance will also be demolished, creating a sheltered area for pier visitors and train passengers arriving at the attraction.
There will be a kiosk selling drinks and ice creams, with a window serving snacks through to an outside terrace.
G-Squared Games has confirmed that plays on Casino King have already broken the £1 million pound barrier since its launch only a matter of weeks ago at EAG International.
Determined to put the fun back into cat C AWPs, G-Squared Games developed Casino King as a cost-effective alternative within the burgeoning digital cat C sector.
G-Squared’s Andrew Powell explains: “From the outset we wanted Casino King to be different from the established digital cat C offering. Players have been quick to appreciate the choice of games and their irreverent humour. For the operator, strongly performing games, highly competitive pricing and free connectivity incorporating extremely powerful remote data capture have combined to create a compelling proposition,” he assures.
Casino King has been adopted by eight operators to date and can already be found on the estates of most major pub retailers. G-Squared has revealed that Casino King is performing well, with strong Total Play and Average Net Balance indices.
“Casino King has been uplifting revenues across a variety of sites, be they new to digital or replacing other digital product. The product has also done particularly well where the site is shared with other digital cat C games,” reveals Andrew.
Each Casino King is supplied as a 12 game compendium, and currently 50% of the Total Play is being derived from the top five games.
Thursday 2nd March saw the release of the latest compendium, Casino King Carbon, featuring an updated menu system and new slots content.
Innovative Technology Ltd (ITL), a global provider of cash handling equipment is pleased to announce the appointment of Peter Dunlop as Group Managing Director.
Peter has been with the company since 1996 and has been the responsible for product development and the product roadmap since 2005. In this time our products have won many awards which reflects Peter’s successful leadership and strategic vision. In this new role he will take full responsibility for the direction and management of the Group.
Peter takes over from Aidan Towey, who after 22 years has decided to pursue other interests but has also made himself available to affect a smooth transition.
David Bellis, Chairman of Innovative Technology said: “I am delighted that Peter has accepted this appointment and I know he will continue to lead the company to even greater success in the future. We cannot thank Aidan enough for the dedication, passion, enthusiasm and motivation he has given Innovative Technology. He will be greatly missed by the staff and Board alike. Aidan has the talent and ability to succeed in whatever his next venture brings.”
Peter Dunlop said: “I am very proud to be given the opportunity to manage ITL through the next phase of significant growth and I would like to thank Aidan for all his mentoring over the past 22 years. I wish Aidan every success in whatever he decides to do next.”
Aidan Towey said: “After 22 years with Innovative Technology, I recently let the Board know that I felt it was time for me to move on. The decision to leave the business after such a long and successful period did not come easily as I am extremely proud of all that Innovative Technology staff and board have accomplished during the past 22 years and hold in the highest regard the relationships I’ve built during my time here.”
The Irish Gaming Show is the next opportunity after the ICE for APEX gaming to show the difference it is making to the global gaming market. Visitors to this exhibition that took place between 7th and 8th March in Dublin were able to see just why APEX is taking gaming to the next level.
Together with local partner Ardee Leisure, APEX gaming showed a wide range of solutions centered around its Pinnacle gaming machines and the electronic roulette APEX PLAYER STATION (APS). The EVO gaming platform has enabled the Pinnacle slots to rise even further in its ability to portray games in a pin-sharp and exciting way. The latest games like ‘Eye of the Dragon’ and ‘Queen Cleopatra’ were extremely well received at ICE and visitors were equally enthused to learn more about these games in Dublin.
The APEX PLAYER STATION (APS) is not only the eye-catching electronic roulette. The APS can be linked to further roulette wheels – a total of four – both live and electronic – giving the player great gaming choice. Not only that, operators can link the EVO games on the APS – so that a roulette player can enjoy APEX slot games without having to leave the comfort of his or her seat.
Kubilay Özer, Global Sales Director / CFO at APEX gaming, explained, “Players in Ireland appreciate the richness of our gaming offer as well as our design, quality and gaming content. We have the right mix of these gaming ingredients to enthuse the players. Our market share here continues to grow”.
Damien McCoy, CEO of Ardee Leisure, added, “We are very happy about the show. APEX enjoys an excellent reputation and the feedback we received from our customers is excellent. I’d like to take this opportunity to thank everyone who came to see us”.